Privacy Policy
Our Dedication to Safeguarding Your Privacy
This Privacy Statement outlines how Lux Avenue collects and uses your personal information through our Shopify website. Safeguarding your privacy is our top priority. By providing information through this website, rest assured that it will be used in accordance with this Privacy Statement.
Navigating Other Websites
Please be aware that other websites linked on our platform may have varying privacy policies. We recommend reviewing the applicable privacy statement for each linked website.
Certain services, such as payment gateways, are offered through third-party providers. These providers are solely responsible for their privacy policies and compliance with applicable laws. Refer to the privacy statements of these third-party websites for detailed information.
Your Data and its DefinitionThe General Data Protection Regulation (GDPR) defines "your data" as any information related to an identifiable natural person, essentially encompassing any information about you.
When and How We Collect Your DataAll information collected is done with your explicit knowledge, especially when you contact us through our website, providing information here.
Data Collection OverviewWe collect only the minimum necessary data related to the purpose of delivering products and services on our website. This includes:
- Contact Details: First Name, Last Name, Company Name (where applicable), Address, Email Address, Mobile Number, or other contact means.
- Account and Profile Information: Voluntarily provided information representing ownership or consent to provide such data.
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Credit Card Processing: Managed by a third party with restrictions on storing or using billing information for purposes other than credit card processing. Refer to Terms & Conditions for details.
We utilize your information to respond to queries, efficiently deliver products and services, and verify your identity. Your data serves several purposes, including:
- Providing, operating, maintaining, improving, and promoting our services.
- Enabling access and usage of our services.
- Processing transactions and sending related information.
- Sending transactional messages and responding to comments, questions, and requests.
- Providing customer service and support.
- Sending promotional communications, surveys, newsletters, offers, and promotions.
- Monitoring and analyzing trends, usage, and activities.
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Personalizing the website, products, and services based on interests and preferences.
To exercise your right to opt-out, contact us here.
Opting in for Marketing and Newsletters
Opting in is required to receive newsletters or marketing material.
Sharing of Information Collected
Third-Party Service ProvidersWe share information, including personal data, with third-party service providers for essential services. They are restricted from using shared information for marketing purposes.
Compliance with Laws and Law Enforcement RequestsIn certain situations, we may disclose personal information in response to lawful requests by public authorities or legal processes.
Community ForumsPublicly accessible forums on our website may involve the collection and use of posted information. Contact us here for personal information removal requests.
International Transfer of Information CollectedVisiting from the EEA or other regions implies agreement to the transfer of personal information to the United States and other operating jurisdictions. We ensure such transfers comply with GDPR requirements.
Data Retention PeriodData related to queries and online requests is retained for 10 years from the registration date.
Your Privacy Choices and RightsYou may choose not to provide personal data, but this may limit our ability to process and respond to your queries. Adjust browser settings to disable cookies, but note that this may affect website functionality.
Your Rights
- Access: Obtain information we hold about you.
- Correction: Correct any inaccurate personal data.
- Objection: Object to profiling or automated decisions.
- Erasure: Request the deletion of your data.
- Lodge Complaint: Lodge a complaint regarding our data use.
- Right of Erasure: Subject to legal obligations, request data erasure.
- Object to Processing: Object to data processing.
- Restrict Processing: Request processing restriction.
- Data Portability: Request data portability.
Contact here for questions about your rights.
Personal Information pertaining to MinorsWe do not knowingly collect personal information from children under the age of Adult Consent. Parents are encouraged to monitor and guide their children’s internet usage.
Business TransactionsWe reserve the right to assign or transfer this Policy, including your account and related information, to entities acquiring our business.
Data SecurityWe take data security seriously. Measures such as encryption, firewalls, and access controls are employed to safeguard your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. We encourage you to use strong, unique passwords and to notify us immediately of any suspicious activity.
Data Breach NotificationIn the event of a data breach compromising your personal information, we commit to promptly notifying you and the appropriate authorities, as required by applicable data protection laws.
Data Transfers outside the EEAIf you are accessing our website from the European Economic Area (EEA), please be aware that your data may be transferred to and stored at a destination outside the EEA. We ensure such transfers comply with GDPR requirements, and by using our services, you consent to these transfers.
Automated Decision Making and ProfilingWe do not engage in automated decision-making processes that significantly affect you based solely on automated processing. Profiling, when used, is transparent, and you have the right to object.
Legal Basis for ProcessingWe process personal data based on different legal grounds, including your consent, the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, the performance of a task carried out in the public interest, and legitimate interests pursued by us or a third party.
Updating your InformationIt is essential to keep your information accurate and up to date. If any of your details change, please inform us promptly to ensure the continued accuracy and effectiveness of our services.
Review of Third-Party ServicesWe periodically review the privacy practices of third-party services to ensure ongoing compliance with data protection regulations. Changes in service providers will be reflected in this Privacy Policy.
Consent WithdrawalIf we rely on your consent for processing personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.
Contact Information UpdatesPlease keep us informed of changes to your contact information, including email address and phone number, to facilitate communication and ensure you receive important updates.
Cookie Policy
This Cookie Policy is designed to inform you about the use of cookies on our website. By continuing to browse and use this website, you are agreeing to the use of cookies as described in this policy. If you do not agree with our use of cookies, you can manage and control cookie settings in your browser or refrain from using our website.
What are Cookies?Cookies are small text files that are downloaded to your computer, smartphone, tablet, or connected television when you access certain web pages. They serve various purposes, such as storing and retrieving information about your browsing habits, preferences, and equipment. Cookies are essential for enhancing your experience on the web by allowing websites to work more efficiently and tailor content to your preferences.
Your web browser stores cookies on the hard disk during your current session, utilizing minimal memory space and posing no harm to your computer. Most browsers accept cookies by default, but you can adjust settings to allow or prevent temporary or stored cookies based on security preferences.
Types of Cookies and Their Uses
Session CookiesSession cookies are active while you browse the website and are deleted at the end of your session.
Persistent CookiesPersistent cookies remain on your device for an extended period, streamlining your preferences without repeated parameter input.
First-party CookiesFirst-party cookies are created and read by this website exclusively, serving various purposes such as technical functions and traffic analysis.
Third-party CookiesThird-party cookies are generated by external services, such as website analysis or advertising. These cookies may include:
- Technical Cookies: Essential for proper web portal functionality.
- Personalization Cookies: Allow users to specify or personalize website features.
- Analytical Cookies: Aid in preparing browsing profiles to enhance product and service offerings.
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Advertising Cookies: Manage advertising spaces based on specific criteria.
Our website employs various cookies, including:
- Google Analytics: A web analytics service by Google, Inc. It uses cookies to collect information, including IP addresses, to analyze and improve services. Refer to Google's terms for details.
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Social Network Cookies: These cookies may be stored when you use social sharing buttons on our website. Refer to the respective social networks' cookie policies, such as Facebook and Instagram.
Cookies on this website serve various purposes:
- Ensure proper functionality.
- Save time by eliminating the need to log in repeatedly.
- Remember user settings.
- Enhance the speed and security of the website.
- Facilitate sharing content on social networks.
- Improve the website continuously.
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Customize ads based on user browsing habits.
You can allow, block, or delete cookies by configuring your browser settings. Please note that disabling cookies may impact certain website features and quality.
For any inquiries regarding our Cookie Policy, please contact us here.
You can find more information about cookies at www.allaboutcookies.org or www.youronlinechoices.eu
Changes to this policyLux Avenue reserves the right to modify these terms. Users will be notified of changes, and continued use of the Site implies acceptance of the revised terms.
Contact UsFor queries about this Policy and privacy practices, contact us here.
Thank you for taking the time to understand our privacy practices.